Dormant Account Detector
0
New
March 31, 2026
V1.0.0
What does this flow do?
Catches a different failure mode than contraction: customers who never properly ramped or who have gone completely quiet. Two detection patterns: (1) Stale onboard — first API consent was 30+ days ago but total consents remain under a threshold (e.g., <50), suggesting they integrated but never scale
About this item
Catches a different failure mode than contraction: customers who never properly ramped or who have gone completely quiet. Two detection patterns: (1) Stale onboard — first API consent was 30+ days ago but total consents remain under a threshold (e.g., <50), suggesting they integrated but never scaled. (2) Gone dark — no new consents in the last 21+ days despite having had prior activity. Both patterns trigger a Slack alert and optional HubSpot sequence enrolment for a "we noticed you've been quiet" outreach. Google BigQuery HubSpot CRM + Sequences Slack
How to use this
Add to Library
Click 'Use Workflow' to add this automation to your library.
Customize Steps
Customize the workflow steps to match your specific business process.
Assign to Agent
Assign this workflow to an AI employee to execute automatically.
Automate
Trigger the workflow manually or set up automated triggers based on events.
